Decision automation · Orchestrator AI · Digital roles

Automate the decisions your team makes all day.

Elev8x builds rule-based automation and AI agents that take over decision-heavy work, up to entire roles, plus one orchestrator AI that watches every process and reports to your managers.

Book a free automation check See how it works

Code first. AI where it pays. · Fixed price · EU-hosted

Orchestrator
Daily briefing · 07:30
Sample data

6 processes running.
2 decisions need you.

Freight enquiries
46 handled · 1 escalated
Running
Order intake
112 orders · 2 for review
Review
Carrier invoices
24 checked · 1 rate mismatch
Review
Customer status updates
96 sent
Running
Needs your decision
Load Graz → Sofia: the best quote is 8% above your limit.
Decided automatically
Last 7 days · sample
MonSun
Built for Freight forwarders Transport companies Fuel-station groups Industrial shipping teams
EU-hosted · GDPR data processing agreement · EN / DE / BG

Why we work this way

We start with the decision, not the model.

Most AI projects begin with a tool and go looking for a problem. We begin with a decision your team makes every day: who makes it, how often, with which information, and what a wrong call costs.

Where the logic is clear, we write it as code. Code is cheaper to run, gives the same answer every time and can be audited line by line. We bring in AI only where people today read messy emails and documents or weigh options, and we put firm limits around it.

Above everything sits one orchestrator. It watches each process and tells your manager, in plain language, what was decided and what needs a person.

Tihomir Yordanov
Founder, Elev8x

What we build

Three ways we take work off your team.

Start with one decision. Connect it to the orchestrator. Grow into whole roles once the numbers prove it.

01

Decision automation

We turn the decisions your team makes every day into software: which carrier gets the load, whether an order is complete, whether an invoice is right. Clear logic runs as code, judgment on messy input goes to AI, the rest to a person.

Typical: carrier selection, order validation, quote pricing, invoice approval
02

The orchestrator

One AI supervisor above all your automations. It watches every process, catches failures and anomalies, routes exceptions to the right person and sends your managers a daily briefing.

Typical: failure alerts, anomaly checks, escalation routing, daily briefing
03

Digital roles

When a position is mostly routine decisions, we automate the whole role, from reading the request to closing the case. Your team keeps the exceptions and the customer relationships.

Typical: freight dispatcher, order intake clerk, invoice checker, station back office

How a decision gets made

Every decision takes the cheapest safe path.

Code where the logic is clear, AI where the input is messy, people only for the exceptions.

  1. 01Input

    Input arrives

    Emails, PDFs, portals, spreadsheets or your ERP. Nothing changes for the sender.

  2. 02Code

    Rules check it

    Limits, policies and validation run as plain code. Same input, same result, every time.

  3. 03AI

    AI weighs the messy part

    Only where text is unstructured or options need weighing: reading a request, scoring carriers.

  4. 04Code

    The decision executes

    Inside the guardrails you set, the system acts: it books, posts, approves or replies.

  5. 05Human

    People get the exceptions

    Anything outside the rules lands with the right person, with the full context attached.

The orchestrator records every step: the input, the rule or model that decided, the outcome and who approved it.

The orchestrator

One AI watching every process. One report on your manager’s desk.

As automations multiply, someone has to watch them. The orchestrator is an AI supervisor that checks every run, spots what looks wrong and keeps your managers informed, without another dashboard to babysit.

  • WatchChecks every run, queue and error, around the clock.
  • EscalateSends only real exceptions to the right person, with the context to decide fast.
  • ReportA daily briefing and a weekly summary for the manager, in plain language.
  • ProveAn audit trail for every decision: input, rule or model, outcome.
orchestrator / today live
freight-enquiries46 runsrunning
order-intake112 runs2 in review
invoice-check24 runs1 escalated
status-updates96 runsrunning
station-close2 sitesrunning
07:02freight-enquiries → 18 carriers asked for load Graz–Sofia
07:09freight-enquiries → 6 quotes in, best one inside limit, booked
07:15order-intake → weight missing, sent to review
07:30briefing → sent to operations manager
07:31invoice-check → rate above contract, escalated
Sample data

Digital roles

Replace a role, not just a task.

Some positions consist mostly of routine decisions made from emails, PDFs and portals. We automate the whole role, end to end, and your team keeps only the exceptions.

Built with a freight forwarder · 2 h → 17 min per enquiry

Digital freight dispatcher

Runs the daily cycle of freight requests, carrier enquiries and bookings for a forwarding team.

  • Reads freight requests from email, PDF and customer portals
  • Picks matching carriers from your network and freight exchanges
  • Sends enquiries and collects quotes in English, German and Bulgarian
  • Compares price, transit time and reliability, and books within your limits
  • Sends confirmations and status updates to the customer
Who does what
CodeCarrier rules, price limits, bookings, confirmations
AIReading free-text requests and carrier replies, comparing quotes
Your teamLoads above your limit, new customers, disputes
Fixed price

One fixed price for the build, then a monthly fee for monitoring and improvements.

3–5 weeks

From the automation check to a live pilot.

24/7

Every process watched by the orchestrator.

EU-hosted

GDPR data processing agreement, or your own servers.

Proof

Built for real operations, measured in hours.

Every project starts with a baseline, so the result is measured, not estimated.

Live

Multi-site fuel-station operator

Station back office automated: daily reports, deliveries and reconciliations across all sites, summarised for the owner every morning.

6 h
saved per week
2
sites covered
In progress

Freight forwarder

Digital freight dispatcher: enquiries sent to carriers, quotes collected and compared, the best option proposed for booking.

2 h → 17 min
per enquiry
“If an automation won’t save more than it costs, we tell you before you pay for anything.”
Tihomir Yordanov, founder · our promise to every client

How we work

From first call to a running digital role.

  1. 11–2 weeks

    Free automation check

    Two short sessions. We map one process, its decisions and their cost, and quote a fixed price.

  2. 23–5 weeks

    Fixed-price pilot

    We automate that process end to end, on top of the systems you already use.

  3. 3Before launch

    Go live with guardrails

    Limits, approvals and fallbacks are agreed with you before anything runs on its own.

  4. 4Monthly

    Watched and improved

    The orchestrator monitors and reports. We fix, tune and extend every month.

Fixed price for the build. Then one monthly fee for orchestrator monitoring and ongoing improvements.

Start with a free check

Team

Senior engineering, hands-on delivery.

A small team on purpose: the person you talk to is the person who builds. Working across Germany, Austria, Switzerland and Bulgaria.

Tihomir Yordanov

Founder and engineering lead

Senior software engineer who has built systems for a German banking group and a semiconductor maker in Austria. Designs and builds every Elev8x automation, and stays your contact from the first call to go-live.

English · German · Bulgarian

FAQ

Questions owners ask us.

Do we have to change our software?

No. We connect to your TMS, ERP, mailbox and portals. Where a system has no interface, we work through its screens.

How is it priced?

A fixed price for each build, agreed before we start. After go-live, one monthly fee covers monitoring by the orchestrator and ongoing improvements.

What happens when the AI is unsure?

It does not guess. Every decision has limits, and anything outside them goes to a person with the context attached.

Where does our data live?

On EU servers, under a GDPR data processing agreement. On request, everything runs on your own infrastructure.

What happens to the people in the role?

That is your decision. A common path is moving them to exceptions, key customers and growth work while the digital role carries the routine volume.

How soon do we see results?

The automation check takes one to two weeks. The pilot goes live three to five weeks after that.

Which languages do you work in?

English, German and Bulgarian, both with your team and in the messages the automations send.

Which decision costs your team the most hours?

Tell us in a 30-minute call. You get a map of that decision and a fixed price to automate it. No slides, no obligation.

Book a free automation check or write to info@elev8x.eu